A majority of international and regional tourists passing through Uganda or Kenya are unaware of the existence and way of using a Single Tourist Visa (STV) as well as National Identification for travel within the three EAC countries of Uganda, Kenya, and Rwanda and yet it’s now more than one year since the Visa was launched.
This information is given after a survey commissioned by Kenya Tourism
Federation to investigate or ascertain the level of awareness on the
Single tourists Visa and effectiveness of National Identification Card
for travel within the three countries.
According to the research
results, up to 58.1 percent of tourists visiting the three countries had
neither used nor encountered with someone who had used or crossed
boarders by help of single tourist’s Visa, while 47 percent of visitors
expressed lack of familiarity or knowledge on the existence of single
While the largest number of immigration officials
interviewed /encountered was informed of the existence of single
tourist’s visa and the states involved or engaged in the initiative, 67
percent were not informed or familiar with the cost of single tourist’s
visa with 25 percent expressing lack of familiarity/knowledge on how to
apply the card.
Strathmore University Center for Tourism and
Hospitality Research Consultant David Chiawo while addressing the event
where the results of the survey were published noted or expressed that
the tourists reported that the Current single tourist’s visa processing
procedure is poor. This therefore calls for more effort from all the
three countries to improve on the procedure.
"The survey results
also expressed that there is limited and poor information circulation on
single tourists visa for travelers on either safaris to Uganda or
Kenya and immigration officials with only 25 percent of tourist’s and
less than 15 percent of immigration officials rating the current
information as good.
Based on the survey results, the study is
recommending serious training and induction of immigration officials on
single tourist’s visa and National Identity Card usage as travel
documents. The level of awareness should put emphasis on important
elements like cost, application procedures and benefits.
also encourage all the tourism stake holders in three countries to
seriously market the single tourists visa both regionally and
internationally to improve tourists' knowledge on presence of STV, cost
charged, application process, benefits attached and countries fully
The Single Tourist Visa was introduced or launched in
February 2014 with a target or intention to increasing the number of
travelers under taking safari tours to all three counties. It’s upon this that I call upon all the potential visitors planning safari tours to Uganda
but also interested in exploring all the three East African countries
to book for Single tourists Visa since it’s cheap and hence reduces safari costs.
Uganda Safaris /Uganda Safari News
Prime Uganda Safaris and Tours Ltd